Shipping policy
Shipping & Returns
Email: info@opticalgallery.co.uk
Phone: +4420 8892 2800
Shipping Information
UK Shipping (1-2 working days)
We offer FREE UK delivery on all eyewear orders over £50. (Royal Mail Tracked24)
International Shipping (3-5 working days)
We ship to Europe and Worldwide using DPD. Shipping costs £30
All international orders are fully tracked, and you will receive tracking details once your order has been dispatched.
Please note:
- Delivery may require a signature upon arrival
- We are not responsible for lost or stolen items once confirmed as delivered
- Customs duties, taxes, or import fees may apply depending on your country
These charges are set by your local government and are the responsibility of the customer. We are unable to adjust declared values on shipments.
If a shipment is refused, any associated shipping, customs, and return costs will be deducted from your refund.
If you need any guidance before purchasing, please contact us.